PRIVACY POLICY
Effective Date: 10.02.2026
At Double H Whiteleaf, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or engage with our services. We are committed to handling your data with transparency, care, and integrity.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, make an inquiry, or make a purchase, we may collect:
Full name
Email address
Phone number
Billing and shipping details
Company name (if applicable)
Non-Personal Information
We may automatically collect limited technical information such as:
IP address
Browser type
Device information
Pages visited and time spent on our website
This data is used only to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and provide customer support
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Process orders and deliver products or services
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Communicate updates, confirmations, or important notices
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Improve our website, services, and customer experience
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Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
While no online system is 100% secure, we take all reasonable steps to safeguard your information in accordance with industry standards.
4. Sharing of Information
Your information may be shared only in the following limited circumstances:
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With trusted service providers (such as shipping or certification partners) strictly for fulfilling your request
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When required by law or regulatory authorities
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To protect our legal rights, business integrity, or customer safety
All third parties are required to respect the confidentiality of your data.
5. International Data Handling
Double H Whiteleaf operates between Sri Lanka and Australia. Your information may be processed or stored in either jurisdiction in compliance with applicable data protection laws and regulations.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Enhance user experience
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Analyze website traffic
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Understand visitor preferences
You may disable cookies through your browser settings, though some features of the website may not function optimally.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (subject to legal obligations)
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Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Double H Whiteleaf
📧 Email: info@doublehwhiteleaf.com
📍 Sri Lanka & Australia