Yes. All gemstones come with a recognized laboratory certificate. If you require a certificate from a specific laboratory, we are happy to obtain certification from that lab based on your requirement.

Each laboratory certificate is issued by an independent third-party gemological laboratory and includes a barcode or verification number. You can scan or check this directly on the issuing laboratory’s website to verify authenticity without any bias.

Yes. We ship all orders via FedEx. Once your order is shipped, we will provide the FedEx tracking number so you can monitor your delivery at any time.

• Standard delivery: Approximately 20–30 business days
• Special or custom requirements:
  • 7–20 business days to source the gemstone if not in stock
  • 20–30 business days for shipping after sourcing

Delivery times may vary due to circumstances beyond our control (such as customs or courier delays). With the tracking details provided, you may also check directly with FedEx regarding your shipment status.

Yes. All gemstones are fully insured during shipping until they are collected by you or by a person appointed by you.

We accept all payment methods available on our website, as well as direct bank transfers to our company account. Full payment details will be provided during checkout or at order confirmation.

Yes. All returns and refunds are handled in accordance with our Refund and Return Policy. Please refer to the Refund & Return Policy section on our website for detailed terms and conditions.

Yes. Gemstone exporting from Sri Lanka is strictly regulated and is only permitted for businesses registered with the National Gem & Jewellery Authority (NGJA) of Sri Lanka. We are a fully registered and authorised exporter, operating in full compliance with Sri Lankan law.

All gemstone exports are processed directly through Sri Lanka Customs under the Gem & Jewellery export regulations. Every shipment is checked, verified, and sealed by Sri Lanka Customs before export.

These regulatory steps are in place to:

• Protect international buyers
• Ensure authenticity and quality
• Maintain the integrity and global reputation of Sri Lanka’s gem industry

As a result, you can purchase from us with complete confidence, knowing that every package has passed official inspection and approval before shipment.